Operations Strategist

Purpose:

The Operations Strategist will be responsible for managing and optimizing our consignment operations, ensuring efficient onboarding processes, and maintaining positive relationships with consignment partners.

Duties & Responsibilities: 

• Analyze consignment operations to identify areas for improvement, streamline processes, and optimize efficiency
• Identify overdue accounts with excess inventory over 45/100 days or outstanding payments of 60+ days and initiate email communications for recollection and resolution
• Respond to customer inquiries, address consignment account-related issues, and maintain positive relationships with consignment partners, keeping consignment log master workbook up to date and accurate
• Collaborate with the team during monthly consignment audits, reviewing invoicing, identifying outstanding invoices, determining accounts requiring follow-up, and managing the returns database
• Sign off on new account onboardings and consignment agreements on behalf of the company

Skills & Abilities:

• Strong attention to detail and excellent organizational, communication and interpersonal skills
• Proficient in data management and spreadsheet software (e.g., Microsoft Excel, Google Sheets)
• Knowledge of consignment or inventory management systems
• Ability to effectively collaborate cross-functionally with teams and build positive relationships with consignment partners
• Ability to identify patterns, trends, and opportunities for improvement with an analytical mindset
• Proactive problem-solving skills
• Ability to handle multiple tasks in a fast-paced environment

 Education & Experience:

• Bachelor\'s degree in operations management, business administration, computer science or a related field (preferred)